We fell in love with First Class Pet Sitting during our three week holiday in Europe over Christmas. Our 12 year old Labrador, Ruby, suffers from arthritis and obesity and is very timid around strangers. We were very hesitant to leave her, however during the initial interview we could see Gillian had built rapport with her. We received updates every day via email which helped make the distance seem less. We returned to find a dog with a renewed energy for life and a new best friend.